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Privacy Policy for Ecomrates and Imseller

This Privacy Policy outlines how Ecomrates and Imseller (referred to collectively as "we," "our," or "the platform") collect, use, store, and protect the personal information of users who visit our website, ecomrates.com, and use our services through our app, Imseller. We are committed to maintaining the privacy and security of your information and complying with applicable privacy laws.

1 Information Collection

  • 1.1 Personal Information:

    When you visit Ecomrates and use Imseller, we may collect personal information such as your name, email address, billing and shipping addresses, phone number, and payment details. This information is necessary for processing orders, providing customer support, and facilitating communication between buyers and sellers.

  • 1.2 Seller Account Information:

    To upload, edit, and manage products on Imseller, sellers are required to create an account. The information collected during the account creation process may include your name, email address, username, and password. We may also collect additional information such as your store details, product descriptions, and links to external websites.

  • 1.3 Sponsored Promotions:

    Ecomrates may offer sponsorship opportunities for sellers to promote their products on the platform. If you choose to participate in a sponsored promotion, we may collect additional information related to the promotion, such as the duration of the promotion and the products being promoted. The collection and use of such information will be governed by this privacy policy.

    • 1.3.1 Turtle Sponsorship:

      The Turtle sponsorship package is valid for 3 days and displays the promoted product in the banner section.

    • 1.3.2 Rabbit Sponsorship:

      The Rabbit sponsorship package is valid for 7 days and displays the promoted product in both the banner and large banner sections.

    • 1.3.3 Horse Sponsorship:

      The Horse sponsorship package is valid for 15 days and displays the promoted product in the large banner section and search results.

    • 1.3.4 Cheetah Sponsorship:

      The Cheetah sponsorship package is valid for 30 days and displays the promoted product in the banner, large banner, and search results.
    • If you choose to participate in a sponsored promotion, we may collect additional information related to the promotion, such as the duration of the promotion and the products being promoted. The collection and use of such information will be governed by this privacy policy.

Use of Information

  • 2.1 Order Processing:

    We use the personal information you provide to process orders, complete transactions, and deliver products to buyers. This includes sharing relevant details with sellers, payment processors, shipping providers, and other necessary third parties involved in the fulfillment process.

  • 2.2 Communication:

    We may use your personal information to communicate with you regarding your orders, account activity, updates, promotional offers, and sponsored promotions related to Ecomrates and Imseller. You can manage your communication preferences by adjusting your account settings or opting out where applicable.

  • 2.3 Analytics and Improvements:

    We may use aggregated and anonymized data for analytical purposes to understand user behavior, improve our services, enhance the user experience, and optimize our platform's performance.

Data Security and Retention

  • 3.1 Security Measures:

    We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure socket layer (SSL) technology, access controls, and regular system monitoring.

  • 3.2 Data Retention:

    We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. After this period, we will securely delete or anonymize your information.

4 Third-Party Services

  • 4.1 External Links:

    Our platform may contain links to external websites or services that are not owned or controlled by Ecomrates. This privacy policy applies only to our website and app. We encourage you to review the privacy policies of any third-party sites or services before providing any personal information.

5 Children's Privacy

Ecomrates and Imseller are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that personal information of a child under 18 has been provided without parental consent, we will take appropriate steps to delete such information.

Changes to the Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on our website, and the updated version will indicate the date of the last revision. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or the handling of your personal information, please contact us at [insert contact details].